Microsoft 365 should be managed, not just licensed.
Sterling IT Solutions helps businesses manage Microsoft 365 as part of the IT environment: email, users, licensing, Teams, OneDrive, SharePoint, security, backups and the day-to-day administration that keeps everything working.
Microsoft 365 is part of your business infrastructure.
For many organizations, Microsoft 365 is where employees communicate, store files, collaborate and authenticate to cloud services. Treating it like a mailbox subscription leaves too much responsibility scattered across users and management.
We manage the tenant with the rest of your IT.
User changes, licensing, security, shared mailboxes, email flow, Teams, OneDrive and related Microsoft 365 issues can be handled by the same team already responsible for your computers, network and cybersecurity.
The day-to-day Microsoft 365 work that businesses should not have to figure out alone.
Exchange Online & Email
Mailbox administration, mail flow, aliases, shared mailboxes, Outlook troubleshooting and migration support.
Licensing
Help selecting and assigning Microsoft 365 licenses based on what users actually need instead of buying blindly.
User Administration
New users, terminations, password resets, role changes, group membership and account lifecycle management.
Microsoft Teams
Teams administration, meeting and collaboration support, user access and day-to-day troubleshooting.
OneDrive
Business file synchronization, user support, access troubleshooting and guidance around where files should live.
SharePoint
Site and permissions administration for businesses using SharePoint to organize shared files and collaboration.
Identity & MFA
Multifactor authentication, account security and access controls matched to licensing and business requirements.
Email Security
Configuration and management of protections designed to reduce phishing, impersonation and malicious email risk.
Microsoft 365 Backup
Independent backup of Microsoft 365 data can add recovery options beyond the platform's native retention and recycle-bin behavior.
New employee Monday morning? Former employee Friday afternoon?
Microsoft 365 is often at the center of onboarding and offboarding. A repeatable process helps make sure the right account, license, email access and security settings are in place when someone joins, and that access is properly handled when someone leaves.
Create
Set up the account, licensing and required groups or shared resources.
Secure
Apply required authentication and security settings rather than leaving defaults to chance.
Support
Help the user with Outlook, Teams, OneDrive and other day-to-day Microsoft 365 issues.
Offboard
Block access, preserve required data and hand off email or files according to the business's instructions.
A stolen Microsoft 365 password can become a business problem very quickly.
Email compromise can lead to fraudulent payment requests, data exposure, mailbox rules that hide attacker activity and access to other connected services. Protecting Microsoft 365 identities is a core cybersecurity function.
Security depends on configuration and licensing.
We help businesses use the protections available to them appropriately, including MFA and other identity or email controls where the tenant's licensing supports them. We do not present a Microsoft subscription as an automatic security or compliance guarantee.
Already on Microsoft 365 but not sure it was set up well?
Many businesses arrive with years of old users, inconsistent licenses, forgotten shared mailboxes, weak security settings or confusing file storage. A tenant does not have to be brand new to benefit from cleanup.
We can review what you already have.
Depending on scope, we can inventory users and licensing, review administrative access, identify obvious configuration problems, clean up stale accounts and help standardize how the organization uses Microsoft 365 going forward.
Microsoft 365 FAQ
Do you sell Microsoft 365 licenses?
We can help businesses select and manage Microsoft 365 licensing as part of the broader IT relationship. The right license depends on the user's needs and the security or management features required.
Can you migrate our email to Microsoft 365?
Yes. We can assist with migrations into Microsoft 365, including planning, account setup, mail flow changes and user transition work. The exact process depends on the current email platform and environment.
Can you manage shared mailboxes and distribution groups?
Yes. Shared mailboxes, groups, aliases and similar Exchange Online administration are normal parts of Microsoft 365 management.
Is Microsoft 365 backup necessary?
That depends on the organization's recovery requirements. Microsoft provides platform resilience and retention features, but an independent backup can provide additional recovery options for deleted, changed or compromised data.
Can you manage Microsoft 365 for a business outside your local area?
Yes. Microsoft 365 administration is well suited to remote delivery, so we can support tenants nationwide even when onsite service is not required.
Need help getting Microsoft 365 under control?
Whether you are migrating, cleaning up an existing tenant or simply tired of handling user and email administration internally, tell us what is taking up your time.
Talk with Sterling IT
Call (229) 400-9005 or email [email protected] to discuss Microsoft 365 management and support.